xRM – Dynamics 365

Microsoft Dynamics 365 xRM for Relationship Management

Build and manage customer relationships using Microsoft Dynamics 365 xRM

Microsoft Dynamics 365 applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power BI, Azure and bespoke software.

View the video on the right for an overview and click the icons below for details of other capabilities in Microsoft Dynamics 365.

Dynamics 365 xRM utilizes a CRM platform to manage more than just relationships with clients; it can manage employees, partners, suppliers, assets, processes and just about anything else a company wants to keep track of in a database. It is more like Play-Doh because of its flexibility, you can transform it according to your business needs.

Dynamics 365 xRM is a platform that enables virtually limitless customization to link all of your data sources including company’s email, all stakeholders, marketing, sales and general workflow, into one central integrated location.

Using Dynamics 365 xRM, TEKenable is able to very rapidly design, develop and deploy line of business applications often with little or no bespoke software, a Low Code No Code approach.

xRM Icon


Dynamics 365 applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power BI, Azure and bespoke software.

Dynamics 365 Sales Icon


Create and pack a sales funnel, find the right prospects, build relationships, and increase sales. Connect to LinkedIn and sell more with actionable insights and predictive guidance.

Dynamics 365 Customer Service Icon

Customer Service

Meet and exceed customer expectations across all channels, optimise the work of field technicians, accelerate problem solving with remote support through mixed reality and plan and execute projects on time and in budget.

Dynamics 365 - Marketing TEKenable


Keep the sales pipeline fed through lead generation and nurturing, campaigns with automated process flows, comprehensive event management, customer segmentation and social insights.

Dynamics 365 - Finance/Operations TEKenable

Finance and Operations

Connect and optimise your back-office, retail, and supply chain operations. Finance, manufacturing and supply chain integration and management with in-store and back-office connectivity giving personalised shopping experiences.

Dynamics 365 - HR Talent Recruitment TEKenable


Hire and retain the best people for your organisation with an integrated solution for Attracting and On Boarding which flows into Core HR management offering self-service and collaboration capability to retain talent.

Artificial Intelligence - TEKenable

AI driven Insights

Make more informed decisions by applying AI to your data. The single integrated data repository that underpins Dynamics 365 is mined for insights into Sales, Customers and Customer Service. A competitive edge in your market perhaps?

Robotic Process Automation, Chatbots - TEKenable

Mixed Reality

Overlay digital content onto the real-world for greater efficiency and teamwork. Place your experts at the scene of the problem instantly from anywhere to advise and direct. Visualise room layouts with holograms and much more.

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