Many of our customers are asking themselves how to provide first class customer service and self-service capabilities 24×7. They are also asking how to automate and intelligently mix Voice, Instant Message and SMS communications and how to optimise their call centre operations.
What they are really asking is how can we deliver “Intelligent Digital Workers”?
To meet these objectives we use the OneReach.ai platform which meets our criteria for a Low Code platform by having best in class functionality and being extensible using bespoke software.
OneReach.ai has been named by Gartner as Top Conversational AI Platform in 2018 and 2019 and TEKenable are OneReach partners